We learn a lot as we grow if we care to, and I owe a lot of what I learned to wise friends, twelve-step programs, books, and making mistakes.

Interaction with others hasn’t been easy for many of us. The recovery process, for me, has been a godsend. Take the business of making amends—learning to apologize from the heart and with grace. That requires allowing ourselves to be vulnerable. For some of us, that took time. It took a great deal of restraint for us to not be defensive and learn to apologize with no buts and no excuses. No “if” I offended you nonsense. 

The actual words “I’m sorry” or “I apologize” are essential, we discovered, as is telling the person what we’re apologizing for, and especially not saying, “for whatever it is you think I did.” It’s hard to sincerely apologize if we don’t have empathy for the person we’re apologizing to and an understanding of what we did and why it was wrong. A heartful and genuine apology includes acknowledging the offense, taking responsibility for it, and expressing our remorse.

I’m sure most of us have heard this: “I apologized to you; now, aren’t you going to apologize to me?” It’s not always as ridiculous as it sounds because, in many situations, this person was just as much at fault or more. Still, we’re there to clean up our side of the street, not start sweeping theirs. We’re there to give an apology, not get one.

And we don’t dictate the outcome. We have no control over that. We can’t make the person accept the apology. We don’t expect, let alone demand, insta-forgiveness. 

As for being on the receiving end of an apology, that can be difficult, too. 

When I was still very young, someone I’d been extremely close to invited me to her house for the weekend. We’d been estranged, and she wanted to make amends to me. She said I was first on her very long list.

My response to the words she had anxiously practiced was to hug her and tell her, “It’s okay.” I was good at that, telling people, “It’s fine. You have nothing to apologize for. Forget it.” First and foremost, I wanted to relieve her of her burden. I didn’t want her to feel bad.

Her response to me after the hug was, “I made amends, but I don’t feel better. Why don’t I feel better?”

“Because you haven’t forgiven yourself,” I told her.

Her eyes widened. “Really? Wow! I think you’re right.”

But I was only partly right. Sure, I had an open heart, which is always good, but I wasn’t honest because it wasn’t okay. None of it was okay, and, on some level, she knew that.

I couldn’t tell her I was devastated by much of what she did or that it completely shattered me. I didn’t say a word about how much it damaged me. Granted, I didn’t know then how long it would take to recover from the many ways I felt betrayed by her, but I was fully aware of how cruel she had been in her moments of desperation. 

What I realize now is I didn’t know where she ended and I began. She and I had been bonded for life after the day she overdosed on pills, and I called an ambulance and then kept her awake until they arrived. The paramedics told me she would have died otherwise. But for many years, I had allowed myself to be corrupted by her influence, and to my own detriment, I would not betray her even when she trashed me, lied to me, and abandoned me. I somehow made myself responsible for her comfort, well-being, and happiness, always riding to her rescue. It wasn’t selfless either; I just never wanted to lose her. She knew that, and she counted on it. So, I also had a part in it that I didn’t acknowledge because I didn’t see it yet.

I’m not sure if I told her that I accepted her apology. In retrospect, it was something I very much appreciated and needed to hear, but I didn’t say that. I’m not even sure I heard much of what she said while apologizing. It’s clear to me now that I wanted to be anywhere but there in that room at that moment. I wanted the whole thing to be over and done with. So, I didn’t process it. In fact, I felt undeserving of her amends, and God help me if I were to make her feel guilty or worse. 

Interestingly, if someone had asked me what I needed at the time, I wouldn’t have known and likely wouldn’t have cared. And, yet, I always knew exactly what she needed. 

It occurs to me now that there was no resolution that day—only smiles and hugs, and let’s get on with the day. But martyrdom helps no one. There are unanswered questions. Is it going to be different now? How can we make it different?

Going forward, and as hard as I tried, I still didn’t fully trust her or feel safe with her. I just kept trying. So, the deep pain never really went away for either of us, and the healing process never began. We were never able to rebuild that relationship or restore that broken trust.

I must say that clarity is both a blessing and a curse, but I’d never want to go back to having so little of it.